// managed-platform

We don't just monitor your platform. We run it.

Out.Cloud's Managed Platform operates, secures, optimises and evolves your cloud platform end-to-end, with EU-based senior engineers and optional 24/7 on-call for mission-critical workloads.

99.98% Uptime SLA for mission-critical tiers
24/7 SRE monitoring and incident response
0 Tickets to infrastructure, automation-first
// what we cover

Full platform operations,
not just monitoring

SRE-model operations, automation-first runbooks, FinOps guardrails and compliance evidence, built into the managed service from day one.

// always-on ops

Always-On Operations

We operate your platform like it's our own, 24/7 monitoring, automated alert routing and SRE-model incident response. EU-based senior engineers who understand your stack, your architecture and your compliance requirements.

Explore service tiers
// incident response

Proactive Incident Response

AIOps correlation surfaces root causes in seconds. Codified runbooks execute automated fixes before your team opens a laptop. MTTA under 10 minutes on Mission-Critical tier.

// platform visibility

Platform Health Dashboard

Live SLO dashboards, weekly ops snapshots, monthly health reports and quarterly improvement reviews, delivered as PDF and dashboard link, with a live review call included on Enhanced and Mission-Critical tiers.

// sla tiers

SLA Management, Three Engagement Models

From business-hours Essentials through to full 24/7 Mission-Critical with a dedicated SRE squad. We scope the model to your workload criticality, and can operate co-managed if your engineers hold primary on-call.

// continuous improvement

Continuous Optimisation

Every quarter: automation wins, FinOps savings, tech debt burn-down and security posture review. Post-incident reviews feed back into the platform backlog. The platform gets measurably better, every sprint.

// how it works

Live to managed ops in four weeks

Structured onboarding that gets us operating at full effectiveness, fast, without disrupting your team.

01 Week 0–1

Onboard

Tool access, security approvals, observability ingestion, runbook capture and access role definition. We integrate, not replace, your existing stack.

02 Ongoing

Monitor

24/7 platform monitoring, alert routing via AIOps correlation, SLO tracking and weekly ops snapshots delivered to your team every Monday.

03 Real-time

Respond

Incident triage and first response within SLA. Automated runbook execution for known failure modes. Post-incident review feeds the automation backlog.

04 Quarterly

Optimise

Quarterly improvement review: FinOps savings, security posture, reliability improvements, automation wins and platform roadmap proposals.

// why it matters

Your engineers build products.
We keep the platform running.

Not just monitoring. Full platform operations as a service, with the engineering credibility to prove it.

Engineers focus on product, not infrastructure

Every hour your team spends responding to alerts, debugging deployment issues or chasing runaway costs is an hour not spent building product. We handle the operational surface so your engineers stay in flow on the work that moves your roadmap forward.

No need to hire and retain an SRE team

Building an in-house 24/7 SRE capability requires six to eight senior engineers and takes twelve months to reach operational maturity. We deliver it in four weeks, at a fraction of the cost, with senior engineers who have done it before at banks, telcos, and fast-growing SaaS companies.

Predictable costs, no incident surprises

Fixed monthly subscription based on scope, not hours-and-materials. FinOps guardrails are included: spend dashboards, anomaly alerts, rightsizing actions. You know the cost of operations before the month starts, not after the invoice arrives.

// tech stack

We operate the platform ,
you own it completely

Prometheus · Grafana · PagerDuty · Datadog · Kubernetes · Terraform · ArgoCD · Helm · Vault · Backstage · Elastic · GitLab

Trusted by engineering teams at

// take action

Ready for a platform team
that runs it all?

Start with a 30-minute call. We'll scope your requirements and tell you which service tier fits, no commitment required.

No commitment required, 3-month minimum contract starts after onboarding is complete.